Insurance

Last Updated: January 6, 2026

At Oracarewhite Limited, we respect your privacy and are committed to protecting your personal data in accordance with the Data Protection Act of Trinidad & Tobago. This policy explains how we collect, use, and sync your data when you visit our website or purchase our products.

1. Data We Collect

When you interact with our website, we may collect:

• Identity Data: Name, age (to verify 14+ requirement).
• Contact Data: Email address, phone number (WhatsApp), and shipping address.
• Transaction Data: Details about payments and products purchased (processed securely via our payment gateway; we do not store full credit card numbers).
• Technical Data: IP address and browser type for fraud prevention.

2. How We Use Your Data

We use your data to:

• Process and deliver your orders.
• Sync your information with our Centralized Management System (Zoho CRM & Zoho Desk) to provide faster customer support and track order history.
• Send you “How-To” tutorials and “White Diet” reminders via email or WhatsApp.
• Improve our website based on user behavior.

3. Data Syncing & Third-Party Disclosure (Zoho Integration)

We do not sell your data. However, to operate efficiently, we share data with trusted service providers:

• Zoho Corporation: Your name, email, and order history are synced from WooCommerce to Zoho CRM and Zoho Desk. This allows us to maintain a “Single Source of Truth” for your customer journey and handle support tickets professionally.
• Courier Partners: Your contact and address details are shared with local T&T couriers for delivery.
• Payment Processors: Transaction data is handled by secure third-party gateways.

4. Data Security & Limitation of Liability

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

• Limitation of Liability: While we take every precaution, Oracarewhite Limited is not liable for any data breaches or unauthorized access resulting from third-party software (WooCommerce, Zoho, or Hosting Providers) beyond our reasonable control.
• Product Liability: By using our products, you agree that Oracarewhite Limited’s maximum liability to you for any reason shall be limited to the total amount paid for the product purchased. We are not liable for any indirect, incidental, or consequential damages (including dental costs) arising from the use or misuse of our products.

5. Your Rights

Under T&T law, you have the right to:

• Request access to the data we hold about you.
• Request that we correct any inaccurate information.
• Request that we delete your data (subject to our legal requirements to keep tax/transaction records).

6. Cookies

Our website uses “cookies” to enhance your shopping experience (e.g., keeping items in your cart). You can choose to disable cookies in your browser settings, but this may affect website functionality.